Jobs at AANPCB


Position Overview: The American Academy of Nurse Practitioners Certification Board (AANPCB), located in Austin, TX, provides excellence in testing and national certification for nurse practitioners. The Administrative Associate provides administrative support necessary for the successful completion of daily certification program activities.

ESSENTIAL JOB FUNCTIONS

  • Learn the business of certification.
  • Accurately and efficiently process applications, transcripts, licenses, verification requests, and other documents received via mail, e-mail, fax, and database.
  • Answer incoming multi-line phone system, return incoming phone messages, transfer telephone calls to appropriate staff, and respond to customer inquiries in a timely and professional manner.
  • Prepare certificant packets and letters.
  • Perform mail shipment activities.
  • Perform basic computer skills (e.g., scanning, data entry, word processing, Outlook Mail/Calendar).
  • Responsible for the protection, integrity, and confidentiality of customer, database, and company information.
  • Maintain effective AANPCB intra- and inter-departmental communications and external public relations.
  • Participate in company quality improvement processes.

SKILLS AND QUALIFICATIONS

  • Ability to speak, listen, and write in English in a clear, thorough, timely, and professional manner.
  • Knowledge of principles and processes for providing excellent customer service. Positive customer service attitude with a strong desire to assist clients.
  • Problem-solving skills (the ability to efficiently meet deadlines, handle difficult situations in the workplace, and identify solutions).
  • Flexibility to adjust one's schedule to meet the demands of the organization and peak times.
  • Strong teamwork skills (qualities and abilities that allows one to communicate and work well with others during projects, meetings, or other collaborations working towards a common goal) required.
  • Displays professionalism. Demonstrated self-starter; is reliable, responsible, and dependable; shows loyalty and concern for the integrity and professional image of the organization and its affiliations.

WORK ENVIRONMENT

This job operates in a professional office environment. Customer interaction is primarily via email and telephone. Daily interaction with staff and management in a teamwork setting is required. This position routinely uses standard office equipment such as computers; multi-line phone system; photocopy, fax, and mailing equipment.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to lift up to 25 pounds.


FLSA CLASSIFICATION* and POSITION TYPE

  • *Non-Exempt Non-Management. Paid an hourly pay rate. Eligible to receive overtime pay for hours worked over 40 in a work week.
  • Full-Time Employees - Regularly work at least 30 hours per week, not hired on a short-term basis.
  • Part-Time Employees - Regularly work fewer than 30 hours per week, not hired on a short-term basis.

EXPECTED HOURS OF WORK

Business hours are 8:30 am to 4:30 pm Monday through Friday. Variable hours may be considered after completion of new hire introductory period. Occasional evening and weekend work may be required to meet peak season demands.


TRAVEL

Performance of job duties outside of the typical office setting is not required.


REQUIRED EDUCATION AND EXPERIENCE

  • Minimum 2 years' experience as an administrative associate.
  • Proficient in the use of a variety of software, including current Microsoft Office products, on-line database systems, and document scanning.
  • Experience with multi-line phone system, receiving and routing calls.
  • Experience writing email business correspondence that reflects a polished and professional image.

PREFERRED EDUCATION AND EXPERIENCE

  • Minimum Associates Degree in a relevant field.
  • Experience working with non-profit organizations, membership organizations, nursing associations, state boards of nursing, educational program, continuing education providers, or accreditors.

INTERNAL RELATIONSHIPS

Work with AANPCB staff.


EXTERNAL RELATIONSHIPS

Works with applicants, NP certificants, educational faculty, professional membership organizations, public, and business vendors.


SUPERVISORY RESPONSIBILITY

This position is not responsible for direct supervision of employees. Responsibilities include coordination of work duties and training of employees under the direction of the Department Coordinator or management team. Responsibilities will be carried out in accordance with organizational policies and applicable laws.


OTHER DUTIES

Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that may be required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


WORK AUTHORIZATION / SECURITY CLEARANCE

Background check required.


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To apply, please send your cover letter and resume to careers@aanpcert.org. Please include the position of interest in the email's subject line.


Position Overview: The American Academy of Nurse Practitioners Certification Board (AANPCB) provides excellence in testing and national certification for nurse practitioners. The Staff Accountant role is to assist in overseeing the financial and accounting processes, procedures and reporting necessary to ensure cost-effective, efficient, day-to-day operations required to support the organization and its mission.

Position Summary

The American Academy of Nurse Practitioners Certification Board (AANPCB) provides excellence in testing and national certification for nurse practitioners. The Staff Accountant role is to assist in overseeing the financial and accounting processes, procedures and reporting necessary to ensure cost-effective, efficient, day-to-day operations required to support the organization and its mission. The Staff Accountant will coordinate with the accounting department team in recording and tracking the financial activities of the organization. Tasks include recording daily transactions, maintaining accounts receivable, accounts payable, and all aspects of accounting to ensure the timely execution of closing and reporting processes. AANPCB is located in Austin, TX.


Essential Job Functions

  • Assist in maintaining payables, receivables, collection activities, and month-end balance sheet account reconciliations in conjunction with the accounting department team.
  • Assist in evaluating and improving internal controls and to streamline processes and procedures around organization-wide CMS and accounting software.
  • Assist in developing financial policies and procedures and ensure their continued adherence.
  • Assist in coordinating the annual financial statement audit with external auditors.
  • Must be knowledgeable of the certification program fee structure and application process to answer customer inquiries and promote certification.
  • Ability to maintain effective internal and external departmental communications and public relations.
  • Works with employees and management to achieve individual and organizational goals through promotion of positive teamwork.

Skills and Qualifications

  • Strong organizational skills with attention to detail.
  • Excellent communication skills and personality conducive to working as a team member and a representative working with the public.
  • Ability to speak and write in a clear, thorough, timely, and professional manner using appropriate and effective communication tools and techniques is required. Experience with writing business correspondence and preparing written materials that reflect a polished and professional image.
  • Ability to perform under deadlines and changing schedules. Flexible and willing to adjust schedule to meet the organizational demands, especially during peak times.
  • Displays professionalism; demonstrated self-starter; is reliable, responsible, and dependable; shows loyalty and concern for the integrity and professional image of the organization.
  • Knowledge of principles and processes for providing customer services, such as customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Proficient in the use of a variety of software including, QBO, current Microsoft Office products, on-line database systems, computer networks, and network security measures.
  • Enjoys accounting research and complex problem solving.
  • Thorough understanding of financial concepts, principles, and practices.

Education and Experience

  • Bachelor's degree in accounting preferred.
  • 3 to 5 years' experience working in either a non-profit industry or public accounting.
  • Experience working with a non-profit organization, membership organization, nursing association, state board of nursing, educational program, continuing education provider, or accreditor preferred.
  • Bilingual a plus but not required.
  • Intermediate knowledge of Generally Accepted Accounting Principles (GAAP) preferred.

Expected Hours of Work

This is a full-time Non-Exempt Hybrid position. Employees in this position are paid hourly and are eligible to receive overtime pay for any hours worked over 40 in a work week. Hours of business are 8:30 am to 4:30 pm, Monday through Friday except on holidays. Occasional evening and weekend work may be required as job duties demand.


Internal/External Relationships

The Staff Accountant will work under the direction of the Accounting Controller. Works directly with AANPCB staff and Management. External customer service interaction by phone.


Work Environment

This job operates in a professional office environment that primarily deals with customers via email and telephone. Performance of job duties outside of the office setting may not be required. Daily interaction with staff and management is required. This position uses standard office equipment such as computers, phones, and scanners routinely. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to lift 25 pounds.


Travel

Ability and willingness to attend/travel to meetings or on company business as needed.


Travel

Ability and willingness to attend/travel to meetings or on company business as needed.


Other Duties

Responsible for other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, and activities or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Work Authorization

Background check required.


EEO Statement

AANPCB is an equal opportunity employer that is committed to diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, leave of absence, compensation, benefits, and training. AANPCB makes hiring decisions based solely on qualifications, merit, and business needs.


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